1. Introduction
Welcome to Joport Shipping Services Sdn. Bhd.
These terms and conditions outline the rules and regulations for the use of Joport’s Website, located at www.joportshipping.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Joport Shipping Services if you do not agree to take all of the terms and conditions stated on this page.
2. Definitions
- Client: refers to you, the person accessing this website and accepting the Company’s terms and conditions.
- Company: refers to our Company, Joport Shipping.
- Services: refers to the logistics services provided by the Company.
3. Use of Website
By using this website, you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts.
4. Services
Joport Shipping Services provides various logistics services including, but not limited to, domestic and international LCL (Less than Container Load) and FCL (Full Container Load) shipments, air freight, ocean freight, road freight, and custom brokerage services.
5. Shipping and Delivery
- The Company will endeavour to ship and deliver goods in a timely manner.
- Delivery times are estimates and not guaranteed.
- The Company is not liable for delays caused by unforeseen circumstances, including but not limited to, natural disasters, strikes, or customs delays.
6. Pricing and Payment
- All prices are subject to change without notice.
- Payment terms are specified in the invoice and must be adhered to by the Client.
- The Company reserves the right to charge interest on overdue payments.
7. Limitation of Liability
- The Company is not liable for any indirect, incidental, or consequential damages arising out of the use of our services.
- The Company’s liability is limited to the amount paid for the service in question.
8. Insurance
- Clients are responsible for purchasing adequate insurance for their goods.
- The Company offers marine cargo insurance as an optional service.
9. Customs Clearance
- The Company will handle customs clearance procedures as per the applicable laws and regulations.
- Clients must provide accurate and complete information for customs documentation.
10. Confidentiality
- The Company will treat all Client information as confidential.
- The Company will not disclose Client information to third parties except as required by law.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Johor, Malaysia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Changes to Terms
The Company reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page and will become effective immediately.
13. Disclaimer
Joport Shipping shall not be liable for any adverse effects resulting from the use of information acquired from this website. We disclaim any responsibility for any reliance or negative implications placed on this website. If you are not comfortable to use our website, we kindly ask that you please exit.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Joport Shipping Services Sdn. Bhd.
35 Jalan Seroja 39,
Taman Johor Jaya, 811800 Johor Bahru,
Johor, Malaysia
customerservice@joportshipping.com.my
07-3554436